Privacy Policy — Let's Make THE Difference
Effective date: June 23, 2026 · Last updated: June 23, 2026
This Privacy Policy is current as of the date above and may be updated as our practices and legal review are finalized.
Introduction
Let’s Make THE Difference, Inc. (“LMTD,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains what information we collect when you visit our website or support our work, how we use it, and the choices you have. It applies to letsmakethedifference.org and the donation and communication tools we use to operate.
By using our website or making a gift, you agree to the practices described here.
Information we collect
Information you provide directly. When you give, sign up for updates, fill out a form, or contact us, we may collect your name, email address, mailing address, phone number, and the details needed to process your gift. Payment card information is handled by our payment processor and is not stored by LMTD directly.
Information collected automatically. When you visit the site, we may automatically collect your IP address, browser type, device information, the pages you view, and similar analytics data, through cookies and similar technologies.
Information from third parties. We may receive information from our payment processor, our email and CRM platform, and analytics providers to help us process gifts, understand how the site is used, and communicate with supporters.
How we use your information
We use the information we collect to:
- Process your gift and send your tax receipt
- Send program updates and other communications you have asked to receive
- Respond to your questions and inquiries
- Operate, maintain, and improve the website
- Comply with our legal and financial-reporting obligations as a 501(c)(3)
How we share your information
We share information only as needed to operate, and we do not sell or rent your information to anyone. We share data with:
- Our payment processor (Zeffy) to handle gifts
- Our email and CRM platform (GoHighLevel) to manage communications and supporter records
- Analytics providers (such as Google Analytics or an equivalent) to understand site usage
- Service providers that support our automation and operations
- Legal and regulatory authorities when required by law, or to protect the rights, safety, and property of LMTD, our supporters, or others
Cookies and tracking
Our website uses cookies and similar technologies to keep the site working, remember your preferences, and understand how visitors use the site. You can control or disable cookies through your browser settings, though some features may not work properly without them.
Third-party links
Our site may link to other websites we don’t operate. This policy doesn’t cover those sites, and we’re not responsible for their privacy practices. Review their policies before sharing information with them.
Data security
We use reasonable measures to protect your information, including secure connections (SSL), reputable payment processors that handle card data, and limited internal access to supporter information. No method of transmission over the internet is completely secure, so we can’t guarantee absolute security.
Data retention
We keep donor and supporter information for as long as needed to operate and to meet our financial-reporting, tax, and audit obligations as a 501(c)(3), after which we dispose of it securely.
Your rights and choices
You can:
- Request access to the personal information we hold about you
- Ask us to correct inaccurate information
- Request deletion of your information, subject to our legal and record-keeping obligations
- Opt out of marketing communications at any time, using the unsubscribe link or by contacting us
If you are in the EU or UK
If you access the site or give from the European Union or the United Kingdom, you may have additional rights under applicable data-protection law, including the right to access, correct, delete, or restrict the use of your personal information, and the right to withdraw consent. We rely on your consent and our legitimate interest in operating the organization as the basis for processing. To exercise any of these rights, contact us using the details below.
California residents
If you are a California resident, you may have the right to know what personal information we collect, to request deletion, and to opt out of the sale of personal information. We do not sell personal information. To make a request, contact us using the details below.
Children’s privacy
Our website is not directed to children under 13, and we don’t knowingly collect personal information from them. If you believe a child has provided us information, contact us and we’ll delete it.
International data transfers
LMTD is based in the United States and operates programs across Africa. If you access the site or give from outside the U.S., your information may be transferred to, stored in, and processed in the United States, where data-protection laws may differ from those in your country. By using the site, you consent to this transfer.
Changes to this policy
We may update this policy from time to time. When we do, we’ll change the “Last updated” date above, and significant changes may be communicated through the website.
Contact us
Questions about this Privacy Policy or your information can be sent to:
Let’s Make THE Difference, Inc.
Nashville, Tennessee
Through our website: letsmakethedifference.org/contact